Terms and conditions
NICE HOME Internal Renovations
Please read these Terms and Conditions carefully before using our website.
GENERAL
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. Terms apply to all visitors, users and others who access or use the Service. By ordering any of our Goods and using the Service, you accept and agree to be bound by these Terms and Conditions of business. If you disagree with any part of the Terms then you may not access the Service.
ORDERS and PAYMENT
By placing an order you are offering to purchase a product from us, which we will accept to sell you on the following conditions.
Request Quote:
e-mail: piotreqmmail@gmail.com phone: 07592797747
If your order is accepted we will take payment and inform you by e-mail. When placing an order you undertake that all details you provide to us are true and accurate, that you are the authorised user of debit card used to make your request and there are sufficient funds to cover the cost of the goods.
If for any reason we are unable to supply a particular item, we will contact you by e-mail or telephone as soon as possible. You will be advised when goods will become available or you will have the choice of ordering replacement goods and be advised of the cost, or be offered a full refund.
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. We will confirm acceptance of your order by sending an e-mail to you. Our acceptance of your order brings into existence a legally binding contract between us. We will contact you if we are unable to accept your order for any reason.
We will only accept payments made by debit cards, cash or bank transfers.
DELIVERY and DAMAGES
We will deliver the goods in your order to the Address you provide for delivery. No goods will be released without a signature on delivery. We will attempt to deliver the goods (depends on type of product) within 4 to 8 weeks from the date the order was placed. Shall this not be possible we will keep you informed and to secure the earliest possible delivery date. We will contact The Customer to agree a delivery date and time. We shall not be responsible for any claims or damages resulting from any delays in performance or for non-performance due to unforeseen circumstances or causes beyond our reasonable control. Late delivery does is not a reason for The Customer to cancel the contract or refuse payment. We are responsible for the Goods in shipping proces. Once you have accepted the goods they will be held at your own risk and we will not be liable for their loss or destruction. When signing for receipt of your order, “unchecked” will not be accepted and we will accept no liability for any shortage or damage subsequently discovered. Visible damage must be detailed and noted clearly by you at the time of receipt on the Delivery for any claim to be entertained. We must be notified immediately by e-mail with appropriate photographic evidence of the damage. Any claims after this period will not be accepted. In the case of visible manufacturing defects manufacturer’s warranty is available. No responsibility however can be accepted if wrongful or incomplete installation was carried out by the customer or their representative.
RETURNS
Special order items and non-stock items, products which have been custom-made, modified or are bespoke to your requirements (specially ordered products e.g. leaf door, door frame) cannot be changed or refunded.
INSTALLATION and MAINTENANCE
Door installation:
To receive a quote or if you have a questions or require more information please contact us using the below details:
e-mail: piotreqmmail@gmail.com phone: 07592797747
Prior to installation doors must be stored flat in their original packaging in a cool, dry, well ventilated environment. They must not be stored in areas where they will come into contact with steam or high humidity.
PRIVACY POLICY
We are committed to ensuring that your privacy is protected. Your personal information will be used by us for delivery purposes only, not for any other marketing purposes. We may collect the following information: name and address including postcode, contact information including email address, phone number for delivery. We are required by law to ensure that when processing any of your personal data that it is used lawfully and in a transparent way explained to you. We will collect this information by email, phone or from online requests.
LIABILITY
We are not responsible for any claims or damages resulting from any delays in performance or for non-performance due to unforeseen circumstances or causes beyond our reasonable control. This disclaimer of liability applies to any loss of income, contracts, profits, business, savings, costs or expenses incurred by the Customer as a result of third party claims, damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or any indirect, special or consequential loss or damage howsoever caused.